MVSA Volleyball Club uses SportsEngine to manage our registration processes and invoicing. In order to participate in any of our programs, you must first have a SportsEngine account. SportsEngine is used by many other organizations so you may already have an account. If so, great! There is no need to create another. If you do not have an account, then you can create a free account now.

SportsEngine works best when only one adult is in charge of all registrations/memberships/payments/etc. for an athlete. If you attempt to have two adults "share the burden" you can run into problems unless you are very careful.

Why is that? Athletes should have one and only one athlete profile inside the SportsEngine ecosystem. When multiple adults get involved, a natural byproduct is often that an athlete will end up with multiple profiles. That in turn will result in problems with the only recourse being a conversation with SportsEngine Customer Support.

To avoid this, here are two options for managing an athlete in a multi-parent household:

Option #1 (The Guardian Option)

• Each parent has their own account (username/password combination)
• Each athlete has one and only one profile. That athlete profile will exist under one of the parent accounts. We will call this the "primary" parent
• The non-primary parent will be given access to that athlete's teams by being added as a guardian
• All registrations and purchases should happen from the primary parent's account ONLY. The non-primary parent should be thought of as an observer

Option #2 (The Shared Account Option)

• Create a single shared account for both parents in a household to use (i.e., they share the same username/password)
• Since there is only one parent account, there will only be one athlete profile
• Either parent can then register the athlete as necessary
• To ensure that both parents receive notifications you can add a secondary email address.

If you try to launch a registration (or other) workflow in SportsEngine and run into problems ("too many redirects", "ERROR 500: Application Error", a blank screen, "stuck" (forever loading) workflow, or similar issues), here are a few things you can try to resolve the problem yourself:

• Try a different browser/computer/phone
• Try your browser's "private" browsing mode ("Incognito mode" in Chrome)
• Clear your browser's "cookies" and/or cache

If you continue to have issues after trying all of those options, please feel free to contact us.

Are you curious whether you registered for something? Or maybe you forgot the information you provided or the choices you made when registering? You can always view your previous registrations in SportsEngine. Just navigate to the Registrations tab in My SportsEngine. then find your registration in the list. Once you have found the correct registration, click on its title to view all of the details. To view payment information click on the "Order Details" link instead.

For additional information on using your SportsEngine account, please see the resources provided by SportsEngine below.

Keep connected to your team(s). Get schedules and team updates for every athlete in the house, plus a way to message other members on your team and a way to give coaches a heads up about practice. Enjoy access to scores & stats, photo/video sharing, and more.